Getting Started

Setup, charging, power-on, and first-use guidance

During Treatment

What to expect and how to handle issues during use

After Treatment

Skin reactions, comfort tips, and result expectations

Care & Maintenance

Cleaning, storage, charging care, and device safety checks

Customer Support Guide

When to Contact Support

Usage Recommendations

Important Notes

  1. Read Manual Before Use
    Follow the recommended usage frequency, mode duration, and safety instructions.
  2. Use on Clean Skin
    Remove makeup and make sure your skin is clean and dry before each session.
  3. Stop if Uncomfortable
    Stop using the mask if you feel burning, pain, strong heat, or unusual irritation. Consult a dermatologist or healthcare professional if discomfort continues.
  4. Avoid Irritating Products
    Avoid using retinol, strong acids, whitening products, or other irritating/photosensitive skincare before treatment.
  5. Keep Device Dry
    Do not rinse the mask with water or use it in the bathroom, shower, or other humid environments.

Best Practices

  1. Follow a Consistent Routine
    Use the mask up to 6 times per week and complete a full 28-day cycle for more stable results.
  2. Use 1–2 Modes Per Session
    Choose modes based on your skin needs. Try to keep each session within 20 minutes, and do not exceed 26 minutes.
  3. Hydrate After Treatment
    Apply gentle hydrating skincare after use, such as a lightweight moisturizer or hydrating serum.
  4. Protect Your Skin From Sun Exposure
    Avoid direct sun exposure after treatment. Use SPF 30+ sunscreen or physical protection when going outside.
  5. Clean and Store Properly
    Gently clean the mask after use and store it in a cool, dry place.

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