Skin Redness and Itching After Use

Published at: 2026-05-20

Skin preparation, usage time, and sensitivity guidance

Models: Ulike ReGlow Mask

Potential Causes

  • Skin was not cleansed before treatment.
  • Makeup, sunscreen, or skincare residue remained on the skin.
  • Photosensitive ingredients were used before treatment.
  • The mask was used for too long in one day.
  • Sensitive or photosensitive skin.

What You Can Do

  1. Cleanse your skin before use
    Remove makeup and cleanse your skin before using the mask. Avoid using the mask over makeup, sunscreen, or active skincare residue.
  2. Avoid overuse
    Do not use the mask for too long in one day. We recommend keeping total daily use within the recommended session length and avoiding more than 26 minutes per day.
  3. Use gentle soothing care
    If redness or itching occurs, you may apply a gentle, alcohol-free soothing product, such as alcohol-free aloe vera gel.
  4. Pause treatment if needed
    Stop using the mask until your skin calms down.
  5. Check for skin sensitivity
    If you have photosensitive or very sensitive skin, consult a dermatologist or healthcare professional before continuing use.

Details

Redness and itching may be related to skin sensitivity, cosmetic residue, photosensitive ingredients, or using the mask for too long. Always start with clean skin and follow the recommended usage time.
If redness, itching, burning, swelling, or discomfort continues, please stop using the mask. To help our Customer Support Team better understand your situation, please prepare your order number, clear photos of the affected area, your symptoms, your usage mode, duration and frequency, and skincare products used before or after treatment, then fill out the form.

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