Breakouts After Using M30U
Published at: 2026-05-25
Gel, cleansing, and skin condition check
Potential Causes
- Skin was not properly cleansed before use.
- Gel was not stored properly.
- Non-official or unsuitable gel was used.
- Electrode head was not cleaned after use.
- Skin already had acne or clogged pores before treatment.
- Skin may be sensitive to gel, metal, or microcurrent.
Troubleshooting Steps
- Cleanse your face before use
Do not use the device over makeup, sunscreen, or heavy skincare residue. - Use suitable gel
We recommend using the gel provided with the device. Other gels may not be suitable for your skin. - Keep the gel clean
Store the gel properly and avoid contaminating the opening. - Clean the device after each use
Wipe the electrode head after treatment to avoid residue buildup. - Avoid active inflamed acne
Do not use the device directly over active, inflamed, or painful acne. - Pause if breakouts worsen
If your skin becomes irritated or breakouts worsen, pause use and allow your skin to recover.
Details
The device itself is not intended to cause acne. However, clogged pores, unclean skin, contaminated gel, unsuitable gel, or using the device over active breakouts may worsen skin condition.
If breakouts continue or become severe, please consult a dermatologist or healthcare professional. For further support, prepare your order number, purchase platform, clear photos of the affected area, and your usage details, then fill out the form.
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