Not Seeing Expected Results With JD20U
Published at: 2026-05-22
Consistency, treatment cycle, and usage routine guidance
Potential Causes
- The usage period is still too short.
- The device is not used consistently.
- The session time is too short.
- The device is too far from the skin.
- The selected mode does not match the main skin concern.
- Individual skin differences.
What You Can Do
- Use it consistently
LED light therapy works gradually. Consistency is very important. - Follow the recommended frequency
Use the device 3–5 times per week. We do not recommend daily use, as skin needs time to respond and repair. - Complete enough treatment time
Keep each session within 20 minutes and complete the selected mode duration. - Use the correct distance
Position the device about 10–20 cm away from your face. Placing it too far away may reduce effectiveness. - Choose the right mode
Use M01 for acne-prone skin, M02 for anti-aging care, and M03 for combined acne and wrinkle care.
Details
Results depend on your skin condition, treatment goal, frequency, session time, distance, and consistency.
For acne-prone skin, visible improvement may take around 2 weeks. For anti-aging, firmness, and collagen-related concerns, we recommend consistent use for at least one full skin cycle, usually 28 days or longer. Individual results may vary.
If you have used the device consistently but still do not see expected results, please prepare your order number, your main skin concern, usage mode, frequency, session length, distance, and photos showing your skin progress if available, then fill out the form.
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