IPL Device Won’t Turn On
Published at: 2026-05-15
Power connection and startup troubleshooting
Models: All Air Series
Potential Causes
- Loose power cable or unstable power supply
- Power button not pressed correctly
- Voltage or current restriction
- Temporary overheating protection
- Electrical malfunction
Troubleshooting Steps
- Check the power connection
Unplug and reconnect both ends of the AC power cable and the DC cable connected to the device. - Test the wall outlet
Try plugging another electronic device into the same outlet to confirm the outlet is working properly. - Confirm the power-on operation
After plugging in the device, make sure you press the power button. - Check the adapter or converter
If you are using a travel adapter or converter, make sure it does not limit the current.
Ulike IPL Hair Removal Devices require current ≥ 1.5A to work properly. - Let the device cool down
If the device feels hot, unplug it and let it cool completely before turning it on again.
Details
If the power supply is normal and the power button is pressed correctly, but the display does not light up and the fan does not run, the device may require further inspection.
If the issue continues after completing the troubleshooting steps above, our Customer Support Team will be happy to help. To help us review your case more quickly, please prepare a short video clearly showing the issue and your device SN code / Serial Number, then fill out the form.
Where to find the SN code:
- Air+ / Air 3 / Air 4: On the side of the device.
- Air 10 / Ulike X: Near the power cable port, at the bottom of the device.
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